| Q. How long will my pads last? |
|
| A. The life of your pads depends on the quality of water used and proper maintenance. Click on the "Downloads" tab on this page to get the Maintenance Instruction sheet or click here. |
|
| |
|
| Q. Why are KUUL pads better than the competition? |
|
| A. KUUL pads are better than the competitors products because KUUL Pads are produced using the heaviest weight paper and resin content as well as a unique curing process that cures each sheet individually, making the pads more durable and long-lasting. |
|
| |
|
| Q. How should I break-in my new pads? |
|
| A. New pads will often emit an odor when they are first soaked with water. The odor will dissapate after using the pads. To break-in new pads, thoroughly wet the pads before turning the cooling system on. |
|
| |
|
| Q. How do I treat for scale? |
|
| A. Port-A-Cool LLC offers MK-47, an effective water treatment for scaling and mineral buid-up on pads. MK-47 can be purchased by the bottle through distributors or online at www.port-a-coolparts.com. Click on the "Downloads" tab on this page to get the Maintenance Instruction sheet or click here. |
|
| |
|
| Q. How do I treat for algae? |
|
| A. Use an algecide like Evap 100 and keep the pads and pump shaded. Algae will grow anywhere that is wet and exposed to direct sunlight. Also, if possible, identify and eliminate sources of nutrients in the water and dry the pads completely every 24 hours. Click on the "Downloads" tab on this page to get the Maintenance Instruction sheet or click here. |
|
| |
|
| Q. Where are KUUL pads made and shipped from? |
|
| A. KUUL pads are manufactured in the United States at the Port-A-Cool, LLC facility located in East Texas where the products are also shipped to points all over the world. |
|
| |
|
| Q. What chemicals are safe to use with my pads? |
|
| A. Please see the Approved Chemicals sheet on the support page of this site or click here |
|
| |
|
| Q.How do I know what size pads to buy? |
|
| A. Please use our Cublic Foot Calculator. |
|
| |
|
| Q.Where can I get specific technical information about your pads? |
|
| A. Please click the Technical Info tab at the top of this page or click here |
|
| |
|
| Q.How much bleed-off do I need? |
|
| A. The manufacturer recommends a 3 to 5 percent water bleedoff daily. |
|
| |
|
Have questions not shown here? Please call customer service at
936-598-5651 or toll free 1-800-695-2942
Monday through Friday 8 a.m. to 5 p.m. Central Time. |
|
